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Return Policy
Your satisfaction is important to us. Papertrey Ink offers the finest quality stamps, cards,
stationery, papers and other various items. We want you to be satisfied with every item
you purchase from PapertreyInk.com. We accept returns on non-personalized products
up to 60 days from delivery date. If you should wish to return an item for any reason,
please contact us at customerservice@papertreyink.com, the Customer Service Staff
will give you the address for your order or partial order. The item must be in its
unopened, original packaging and in its unopened, original box as well as have the
packing slip included for proper credit. The Customer is responsible for return shipping
and insurance on returns, except when defective or mis-shipped products are sent. We
recommend you insure the package and keep the shipping receipt on hand until credit
is issued. Refunds will be issued upon return of the product in good condition and
should appear on your credit card statement within 7 to 14 days. Please be aware that
if you return an item which makes your order total fall below the FREE shipping amount,
shipping charges will be added and the remaining balance will be credited to your
account.
Your satisfaction is important to us. Papertrey Ink offers the finest quality stamps, cards,
stationery, papers and other various items. We want you to be satisfied with every item
you purchase from PapertreyInk.com. We accept returns on non-personalized products
up to 60 days from delivery date. If you should wish to return an item for any reason,
please contact us at customerservice@papertreyink.com, the Customer Service Staff
will give you the address for your order or partial order. The item must be in its
unopened, original packaging and in its unopened, original box as well as have the
packing slip included for proper credit. The Customer is responsible for return shipping
and insurance on returns, except when defective or mis-shipped products are sent. We
recommend you insure the package and keep the shipping receipt on hand until credit
is issued. Refunds will be issued upon return of the product in good condition and
should appear on your credit card statement within 7 to 14 days. Please be aware that
if you return an item which makes your order total fall below the FREE shipping amount,
shipping charges will be added and the remaining balance will be credited to your
account.
Privacy Policy
Your right to privacy is a primary concern to us. Our website (www.papertreyink.com)
collects information only for internal purposes. The information you provide to us will be
kept confidential and used to support your customer relationship with Papertrey Ink.
Personal information is collected during the registration and purchase process. We
may ask for your name, address, email address, phone number, and customer
preferences, as well as other similar personal information that is needed to register for
services or offers. email addresses are used only to deliver requested information. You
may request to receive information about various products or promotions. Only
Papertrey Ink will send you these direct mailings, and you will have the option to
“unsubscribe” at any time. The information we collect on this site will not be shared or
sold to any party outside of Papertrey Ink.
Your right to privacy is a primary concern to us. Our website (www.papertreyink.com)
collects information only for internal purposes. The information you provide to us will be
kept confidential and used to support your customer relationship with Papertrey Ink.
Personal information is collected during the registration and purchase process. We
may ask for your name, address, email address, phone number, and customer
preferences, as well as other similar personal information that is needed to register for
services or offers. email addresses are used only to deliver requested information. You
may request to receive information about various products or promotions. Only
Papertrey Ink will send you these direct mailings, and you will have the option to
“unsubscribe” at any time. The information we collect on this site will not be shared or
sold to any party outside of Papertrey Ink.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your
dealings with this Web site, you can contact us at our mailing address or email
customerservice@papertreyink.com.
If you have any questions about this privacy statement, the practices of this site, or your
dealings with this Web site, you can contact us at our mailing address or email
customerservice@papertreyink.com.
Customer Service
Our goal is to provide our customers with a safe and satisfying shopping experience.
Please submit an email to customerservice@papertreyink.com with any issues and
concerns you may have. We strive to respond to all requests within 72 hours
(Monday-Friday). We look forward to exceeding your expectations in both quality and
service. Click here to read a short note about customer service from Nichole.
Please note: As we are no longer offering the option to backorder we will not be able
to accommodate any order changes. We apologize for any inconvenience this may
cause.
Our goal is to provide our customers with a safe and satisfying shopping experience.
Please submit an email to customerservice@papertreyink.com with any issues and
concerns you may have. We strive to respond to all requests within 72 hours
(Monday-Friday). We look forward to exceeding your expectations in both quality and
service. Click here to read a short note about customer service from Nichole.
Please note: As we are no longer offering the option to backorder we will not be able
to accommodate any order changes. We apologize for any inconvenience this may
cause.
Out of Stock Items
If you try to add an item to your cart and you get a message saying "The (Out of Stock
Item) is not currently available. Please contact us for availability of this item", please
sign up for our newsletter and you will receive notice when the item is back in stock.
If you try to add an item to your cart and you get a message saying "The (Out of Stock
Item) is not currently available. Please contact us for availability of this item", please
sign up for our newsletter and you will receive notice when the item is back in stock.
